Operations agents for
property management.

For property management teams that want to handle recurring requests, damage cases, knowledge search, and internal handoffs in a more structured way.

Request Agent Audit View system

Property management teams do not need AI theatre.
They need operational relief.

Daily work consists of many small decisions: What is urgent? Who is responsible? Which information is missing? Which answer is allowed? What needs to be escalated?

This is exactly where Botenwerk starts. The agent does not solve everything automatically — it makes these decisions visible faster and traceable.

Structure tenant and owner requests internally

Capture damage reports completely and prioritize them

Prepare standard responses with compliant phrasing

Make knowledge from documents findable

Flag sensitive topics automatically

Document handoffs to the team cleanly

Do not automate publicly first.
Prepare internally.

Many AI offers start with a chatbot for tenants. Botenwerk deliberately starts internally. This keeps your team in control while the agent handles recurring preparation work.

No tenant access. No unchecked external responses. The agent works for your team, not as a replacement.
Botenwerk Agent

Input

"Water damage on the 3rd floor, bathwater coming through the ceiling"

Agent preparation

Damage case detected · Responsible caretaker identified · Checklist created

Output

Priority: High → Caretaker

Four agents. One operation.

Each agent takes over a clearly defined area of property management work.

Knowledge Agent

Finds answers in your documents — lease agreements, house rules, protocols — and prepares them so the team can continue working directly.

Document search Contract inquiries House rules

Triage Agent

Incoming requests are automatically categorized, prioritized, and routed to the right person in the team. Nothing gets lost.

Request sorting Prioritization Responsibility detection

Draft Agent

Prepares response drafts based on your guidelines. The team reviews and sends — the agent does the groundwork.

Response drafts GDPR-aware phrasing Template-based

Damage Case Agent

Detects and structures damage reports, creates checklists, identifies responsibilities, and initiates the internal next steps.

Damage detection Checklists Escalation

Two paths to an operations agent.

Recommended

Agent Audit

We analyze your operational workflows and show concrete deployment points for internal agents.

  • Analysis of recurring workflows
  • Identification of the biggest relief potential
  • Technical feasibility assessment
  • Cost and effort estimate
  • PDF report + walkthrough + implementation proposal
From 2 weeks · PDF report + walkthrough
Request Agent Audit
On request

Custom System

Based on the Agent Audit, we implement the agents tailored to your systems and processes.

  • Agent system setup (Hermes)
  • Integration with existing systems
  • Team training
  • Guided test phase
  • Ongoing support optional
On request · After Agent Audit
Schedule initial consultation

Let's find out where an operations agent can genuinely support your property management.

The Agent Audit is the first step. Free and non-binding.

Request Agent Audit Email info@botenwerk.de